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বই হাতে পেয়ে মূল্য পরিশোধের সুযোগ
৭ দিনের মধ্যে পরিবর্তনের সুযোগ
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| Title | Effective IT Service Management |
| Author | Rob Addy |
| Publisher | Springer (India) |
| ISBN | 9783540731979 |
| Edition | Edition 2007 |
| Number of Pages | 342 |
| Country | Germany |
| Language | English |
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