Customer Relationship Management : Getting It Right! (Paperback) image

Customer Relationship Management : Getting It Right! (Paperback)

by Judith W. Kincaid

Total: TK. 963

Customer Relationship Management : Getting It Right! (Paperback)

1st Edition, 2005

Customer Relationship Management : Getting It Right! (Paperback)

TK. 963

বইটি বিদেশি প্রকাশনী বা সাপ্লাইয়ারের নিকট থেকে সংগ্রহ করে আনতে আমাদের ৩০ থেকে ৪০ কর্মদিবস সময় লেগে যেতে পারে।

Book Length

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508 Pages

Edition

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1st Edition

Publication

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Pearson (India)

ISBN

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9788177581348

কমিয়ে দেখুন
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২৯-৩০ এপ্রিল চার্জার ফ্যান ও নেকব্যান্ড ফ্রি! এছাড়াও থাকছে ফ্রি শিপিং অফার!*

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বই হাতে পেয়ে মূল্য পরিশোধের সুযোগ

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৭ দিনের মধ্যে পরিবর্তনের সুযোগ

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Product Specification & Summary

This book tells you how to build a successful CRM program. Starting with a brief review of the state of the marketplace as we entered the 21st century, it provides a working definition of CRM and describes the elements of the total customer experience, focusing on the front-end organizations that directly touch the customer. This book shows you how to identify the elements of CRM that are most important for your organization, how to determine your specific requirements and how to implement the infrastructure necessary to support your top priorities. Kincaid has the book organized around a process that can be used to achieve real results.
Title Customer Relationship Management : Getting It Right! (Paperback)
Author
Publisher
ISBN 9788177581348
Edition 1st Edition, 2005
Number of Pages 508
Country India
Language English

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Customer Relationship Management : Getting It Right! (Paperback)